xbjili Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information xbjili collects from players in the Philippines, how we use it, and the steps we take to keep it safe. By using our platform, you agree to the practices described here.

Last updated: June 2025

1. Information We Collect

When you register and use the xbjili platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred deposit and withdrawal method, transaction history, and account balance details — though we do not store full card numbers or banking credentials directly. When you use our platform on a mobile device or browser, we may automatically collect technical data such as your IP address, device type, operating system, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform for Filipino players. We may also collect information you voluntarily provide when you contact our support team, submit a complaint, or respond to a survey.

2. How We Use Your Information

The personal information we collect is used primarily to operate and maintain your xbjili account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — we do not send unsolicited promotional messages without your consent. Your gameplay and transaction data help us monitor for irregular activity, enforce our responsible gaming commitments, and ensure that our platform remains fair and secure for all registered players. We may use aggregated, anonymised data to analyse platform performance, understand how Filipino players interact with our sports betting and gaming features, and make improvements to the user experience. We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Sharing of Information

xbjili does not sell or share your personal data with unrelated third parties for commercial gain. However, we may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — strictly under confidentiality agreements and only to the extent necessary to perform their services. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so, or if we believe disclosure is necessary to protect the rights, safety, or property of xbjili or its players. In the event of a business transfer, merger, or acquisition, your personal data may be transferred to the new entity, and you will be notified of any such change in advance. All third parties who receive your data are required to handle it in accordance with applicable data protection standards.

4. Data Security

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the xbjili platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your login credentials and payment details are protected in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data handling best practices. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. While we strive to maintain the highest level of data security, no online platform can guarantee absolute protection, and we encourage you to use a strong, unique password for your xbjili account and to keep your login details confidential.

5. Data Retention

We retain your personal information for as long as your xbjili account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations. Transaction records and account activity logs may be retained for a minimum period as required by applicable Philippine laws and licensing conditions, even after your account has been closed. When your data is no longer required for any legitimate purpose, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request the deletion of your account, we will process your request promptly, subject to any legal obligations that require us to retain certain records. You may contact us at [email protected] to enquire about the specific retention period applicable to your personal data.

6. Your Rights

As a registered player on the xbjili platform, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request that we correct any inaccurate or incomplete information associated with your account, and we will action such requests promptly. If you wish to object to or restrict the processing of your personal data in certain circumstances, you may submit a request to our support team and we will assess it in line with applicable data protection laws. You have the right to request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain it. To exercise any of these rights, please contact us directly at [email protected] with your account details and a clear description of your request.

7. Cookies and Tracking

xbjili uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and analyse how players navigate and use our features. Essential cookies are required for the platform to function correctly and cannot be disabled, as they support core functions such as login sessions and security checks. We may also use analytics cookies to collect anonymised data about platform usage, which helps us identify areas for improvement and optimise the experience for Filipino players on both desktop and mobile devices. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. By continuing to use xbjili after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer to players in the Philippines. When we make material changes, the updated policy will be published on this page with a revised "Last updated" date, and we may notify you via email or an in-platform notice. We encourage you to review this page periodically so that you remain informed about how we collect, use, and protect your personal information. Your continued use of the xbjili platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have any questions or concerns about this policy or how your data is handled, please reach out to us at [email protected].

Privacy at a Glance

The key points from our Privacy Policy, summarised for quick reference.

What We Collect

We collect your name, contact details, date of birth, payment information, and technical usage data when you register and play on xbjili. This information is necessary to operate your account, process transactions in Philippine pesos, and keep the platform secure for all players.

We Don't Sell Your Data

Your personal information is never sold, rented, or traded to third parties for marketing purposes. We only share data with trusted service providers who help us run the platform, and only under strict confidentiality agreements that protect your privacy at every step.

Secure by Design

All data transmitted on xbjili is protected by SSL/TLS encryption. We conduct regular security reviews and restrict internal access to personal data, so your account details and payment information remain protected whether you are playing on desktop or mobile in the Philippines.

Your Rights

You have the right to access, correct, restrict, or request deletion of your personal data at any time. Simply contact our support team at [email protected] with your request and we will respond promptly in accordance with applicable data protection obligations.

Cookies We Use

We use essential and analytics cookies to keep the platform running smoothly and to understand how Filipino players use our features. You can manage cookie preferences in your browser settings at any time, though some essential cookies are required for the platform to function correctly.

Policy Updates

We may update this Privacy Policy when our practices or legal requirements change. The latest version will always be available on this page with a current date. We recommend checking back periodically, and we will notify you of any significant changes via email or an in-platform notice.

Questions About Your Privacy?

If you have any questions about how xbjili handles your personal data, our FAQ page has clear answers written for Filipino players. You can also reach our support team directly at [email protected] — or head back to the homepage to explore everything our platform has to offer.